Managed IT Service for businesses in Ohio
We make technology accessible!
Helpdesk Support
We are available to consult with you or your staff when problems arise. This service can be either remote or on-site assistance.
Building Security
No matter the type of building we have the knowledge to secure it.
Cyber Security
We provide monitoring and support to optimize your business’s IT equipment.
Client Testimonials
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“Central IT has been a life saver to us! We were having serious IT struggles before them and now they have us running in tip-top-shape. Their response times are fantastic, problem solving is excellent, & all the employees are well trained and knowledgeable. We are glad we found them and would recommend them to anyone!” Southeastern Machining & Field Service – Montanna Treitmaier
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“Extremely fast and professional service with great communication! Highly recommended!” – Eric -New Lexington, Ohio
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“Fast service! Very knowledgeable and easy to work with. Would Recommend!” – Aaron -Cambridge, Ohio
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“Josh has done an amazing job transitioning as our IT provider! As a small business, it is difficult to fine a company that is affordable AND RESPONSIVE to our needs in a timely manner – yet we have found both in Josh and Central IT! WOULD HIGHLY RECOMMEND!” – United Way Fairfield County –
CYBER SECURITY MEETS MANANGED IT
Cyber Security is a huge topic for all businesses. The big question is how do we keep our information safe. Central IT has partnered with best software vendors to keep your information out of the hands of cyber criminals. We have built this software into our Managed IT package.
24/7 Monitoring
Our software monitors your pc/laptops allowing us to act quickly on potential problems or threats.
Anti-Virus Protection
We will supply antivirus protection to all endpoints on a service contract.
Helpdesk
Users that are having issues can submit a ticket for us to resolve the issue. 1 hour SLA response time to all ticket submitted during business hours.
Network Monitoring
We will be monitoring your endpoints bandwidth usage for cyber threats.
Service Contracts
Contracts are written on how many endpoints(PC/Laptops) you want us to service. List price is 189.00 per endpoint. Discounts will be given for more than 5 endpoints.
Patch Management
We will be managing your Microsoft updates. Most cyber attacks take place on equipment that is not updated.
Schedule a free consultation.
2023 Service Level Statistics
Average First Response(minutes)
Average Ticket Close Time(hours)
2024 Service Level Statistics
Average First Response(minutes)
Average Ticket Close Time(hours)
Supporting Local Businesses
How Long are the service contracts?
The typical service contract is 1 year. However the contracts can be cancelled at any time. If you are unhappy with the service you can cancel your contract.
How do we get started?
Every businesses IT needs are different. Please contact us for pricing. We will work with your current provider for a smooth transition.
How long does it take to fix my IT issues?
The time it takes to solve your IT issues would depend on the type of issue. The Service Level Agreement build into our contracts is 1 hour response time to all support tickets and a 72 hour resolution time. Most issues are resolved with in the first hour.
Schedule a free consultation.
